North Carolina Personal & Business Insurance
Durfey-Hoover-Bowden Insurance Protecting Your Way of Life Since 1937

Rental Cars - Do I need the extra coverage?

Whenever you rent a car, your Personal Auto Policy (PAP), provides coverage equivalent to the broadest coverage you carry on any car you insure on your PAP. If you have liability, collision, and comprehensive on one of your cars, you have those coverages on the car you rent. Given that fact, is there any reason to purchase additional insurance from the rental car company. This is one of the most frequent questions we are asked.

The big reason for not purchasing the coverage is the cost - especially considering that you probably already have coverage similar to what you will be buying. The rental car coverage can be expensive. We've seen rental contracts from Florida where the supplemental insurance costs more than the rental itself.

Reasons for purchasing the coverage are varied, but usually involve convenience and simplicity. Fighting with a rental company about a vehicle that is 1,000 miles away can be a major headache. Having the rental car coverage can reduce hassle.

Rental Agreement

There are other factors to consider, however. There are coverages provided in the rental insurance that are not provided through your PAP and rental car companies are becoming increasingly aggressive in collecting sums they feel they are due.

Coverages Offered By Rental Car Company:

1. Loss Damage Waiver / Collision Damage Waiver

This will protect you from responsibility for damage to the rented vehicle and any revenue lost while the car is being repaired.

Coverage provided by your policy

You will have collision coverage on the rented auto as long as you have it on at least one vehicle on your policy. If you are renting something bigger than a pickup truck, your policy does not provide any physical damage coverage. Your policy will also not provide any physical damage coverage for a rented motor home, motorcycle or off-road vehicle. Damage to a rented trailer is limited to $500. If you are renting any of these vehicles, you should purchase the Loss Damage Waiver.

Another issue that cannot be resolved with your personal auto policy is called diminution in value. This is the lost value of a car due to the fact that it has been in an accident. If your accident causes the car to sell for less than it would have had it not been in an accident you can expect to receive a bill for the difference. This can be thousands of dollars. You are also responsible for the revenue the rental car loses while the vehicle is being repaired. That revenue loss is limited on the NC Personal Auto Policy. When you buy the rental car companies' collision damage waiver coverage, you are protected from both the diminution of value and lost revenue losses.

Coverage on your credit card

Certain credit cards provide physical damage coverage for rental vehicles. The coverage provided often comes with a great many conditions dealing with the type of car, how long it can be rented, where it can be used, the maximum amount they will pay and more. If you choose to rely on this coverage, you should read your agreement to make sure that the coverage will apply. Credit card coverage typically responds only after you PAP coverage.

2. Supplemental Liability Insurance

Provides up to $1,000,000 in liability coverage.

Coverage provided by your policy:

Your liability coverage will protect you while renting a car in the US and Canada. The coverage excludes use of a rented truck or van (even minivan) for business purposes. If you are on a business trip, stick to a sedan.

3. Personal Accident Coverage

Coverage for medical expenses and death caused by a car accident. If you have adequate life and health coverage, this coverage is probably not necessary.

4. Personal Effects Coverage / Cargo Coverage

This pays for loss to your luggage and personal property in a car accident. The coverage is limited and duplicates coverage provided by your homeowners policy.

Other Issues

Only Authorized Drivers Should Drive

You need to take this quite seriously. Your insurance coverage will only respond if the insured has a reasonable belief that they are entitled to drive. If you sign a contract stating that you will be the only driver, you do not have reasonable belief that your son/daughter can use the car. Letting them drive could void all coverage.

International

Your Auto Policy will only cover you in the US territories, Puerto Rico and Canada. In Mexico, traffic accidents can be a criminal rather than a civil matter. Buy the additional coverage offered to you when renting vehicles in other countries.

Business Use

Your PAP provides no coverage for a rented pickup truck or van used for business purposes.

Dealer Loaners

Your physical damage coverage will extend to a temporary replacement, but the coverage provided is excess over any other collectible insurance. If you sign an agreement for a dealer loaner that states you are responsible for all damages, you could have a major problem since your insurance pays after the dealer's insurance. This is a more common issue for dealer owned autos because dealers normally carry physical damage insurance on their autos while rental companies do not.

Do we buy it?

As a general rule, we personally choose to buy loss damage waiver and liability insurance. The NC Personal Auto Policy is not a perfect solution. There is room for argument over loss valuation, loss settlement, payments, administrative expenses and more. The longest lasting memory of a trip shouldn't be the fight you had with the rental company.

DHB Personal Insurance | Personal Insurance FAQ | Request a Quote or Ask a Question

Why Work With Durfey-Hoover-Bowden?

The guidance you receive from your agent can have a great impact on your future.
Getting it right matters.
  • Partnership

    As the industry changes, so do your personal risks. We work with you to help keep your family and business protected.

  • Knowledge

    Our agents have achieved top insurance designations, served on advisory committees, and taught classes for other agents.

  • Access

    We shop around for you, selecting insurnace companies based on competitive pricing, financial stability, and level of service.

  • Experience

    With over 80 years of experience, we know how to guide our customers in the risks, coverages, and laws unique to our area.

Contact Us Now

Get Your Family or Business Protected Today
    • Please enter your name.
    • This isn't a valid phone number.
    • Please enter your email address.
      This isn't a valid email address.
    • Please make a selection.
    • Please enter a message.